Frequently Asked Questions
What is Samvad?‘SAMVAD’ is Sanskrit for ‘conversation’ and has come into existence to enable a meaningful and continued engagement in an organisation utilising technology as an enabler. Samvad app enables an employee to ‘SEEK’ feedback from anyone in their organisation i.e. not limited to getting feedback from one’s manager only.
I have downloaded the Samvad app but am unable to login.Samvad is a B2B (business to business) solution in its current avatar. That means, one would be able to use it only when your organisation has subscribed to it.
How do I start using the Samvad app?Since Samvad is a B2B solution, you will need to get in touch with us so that we can guide you with further details. You can contact us at firstname.lastname@example.org.
Is there any way to check out the functioning of the app?Yes, reach us at email@example.com with your organisations details, we will be happy to enable 2-10 users for a trial period of 5-7 days for you to have a feel of the app.
- It’s a platform for giving and seeking feedback – Both employee and manager can use it.
- It empowers the employee to seek feedback and not wait for the Manager to take the initiative. Today, feedback is usually giving at the time of annual appraisal.
- It helps managers to structure feedback in a meaningful way by going beyond positive/negative feedback.
- The structure of feedback makes it more acceptable for the person receiving the feedback.
- It helps individual to look at feedback as a development tool and they can seek it from any person they value in the organization.
- The number of feedbacks and their acceptance is an indicator of the employee engagement levels, which can predict retention.
- Samvad makes the feedback process Omni present and can be done 24×7.
I can understand Samvad’s advantages as an employee, what are the advantages for an organisation for using Samvad?
- Samvad provides a dashboard which the organisation can use to track and know the latest status of feedbacks within the organisation.
- Organisation can add/remove employees using the dashboard to enable/disable access to Samvad.
- Organisation can create more traction within the employees, peer to peer and/or peer to manager by encouraging the use of Samvad. This helps enable feedback as a culture and encourages employees seek advice and opportunities to get better at their job, learn and fill the gaps, all this without any formal intervention of the HR or senior leadership.
- Based on the feedbacks being recorded, an organisation can draw a trend and take up activities at the Org level which may be becoming a concern with the employees, all this without running a survey which most of the may not give you the correct ground realities.
Any DO’s and DON’T’s ?
- Use language that is acceptable to the receiving person.
- Focus on the action and its impact.
- Be specific.
- Give feedback, if you feel strong negative emotions.
- Use language that is considered offensive.
- Focus on the person.
- Use offensive words that makes the receiver annoyed or defensive.